Shopping with Moonflower Threads
These terms describe shopping with Moonflower Threads at moonflowerthreads.com. Please review the product details and our shipping and return policies before placing an order.
Orders and product selections
Please provide accurate contact and shipping information and check your selected size, color, quantity, and any personalization before submitting your order. If you have a question about a product or need help with an order, contact us at moonflowerthreads@outlook.com.
Prices and checkout
Product prices are displayed in US dollars. Review the order total, including any applicable shipping charges and taxes, at checkout before placing your order.
Processing and shipping
Orders are processed within 1–3 business days. Processing time is separate from shipping transit time. We ship within the United States only. See our Shipping Policy for details.
Returns and refunds
Eligible items may be returned within 14 days of receipt and must be unused and undamaged. Personalized items cannot be returned. Buyers pay return shipping costs. Refunds for eligible returns are issued within 3 days of receiving the returned item. Please contact us for return instructions. See our Return Policy.
Privacy
Our Privacy Policy explains how personal information is handled when you interact with our store.
Contact
Questions about these terms can be sent to moonflowerthreads@outlook.com.